Covid19 precautions for our Holiday Cottage guests
As part of our commitment to maintain the safety of all our guests and ourselves we would like to make you aware of the new precautions we have put into place for our holiday cottage guests.
Covid-19 Cancellation policy - Should the holiday need to be cancelled due to Covid-19 restrictions in our area preventing you from staying, Covid-19 restrictions in your area preventing you from travelling or a positive Covid-19 case within your party which require you to isolate or you are isolating due to being around someone who has tested positive for Covid-19 then alternative dates will be offered or a refund depending on resrictions at the time.
Prior to arrival, we ask that if any of your party are experiencing any symptoms that could be connected to covid19 to contact us immediately and not to travel.
Arrival, we will be operating a contactless arrival, the code for the key safe in which the keys will be stored will be sent to you in an email.
Once you have arrived, please contact us immediately if you think you may be experiencing covid19 symptoms
Cleaning, the property will be cleaned and disinfected throughout prior to your arrival. Please do bring with you any cleaning and sanitising products you would like to use whilst you are staying.
Other precautions, we have been advised to take out items such as toys and books to lessen the risk of cross contamination so unfortunately these items will no longer be available to guests at this time.
Bedding: We have been advised that all guests must strip their own bedding to reduce the contact we need to have with the bedding. Please strip off all the bedding apart from the pillow and mattress protectors and place alongside any towels used in the laundry baskets provided.