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Here are our booking conditions:-

Please read these carefully as they set out the terms of the contract that you will enter into when you make a booking with us. Please contact us if you have any questions. 

  • Arrival and Departure 

Weekly bookings run from Friday to Friday. Short break stays generally run from Friday to Sunday/Monday or Monday to Friday in low season, but may also be available in high season on a last minute basis. 

On the day of your arrival, your accommodation will be available from 3.00 pm. You will be messaged key collection arrangements prior to your arrival. On the day of departure, you must vacate your holiday accommodation  by 10.00 am. 

  • Payment 

All bookings are subject to written confirmation. A deposit is payable at the time of booking. Once the deposit has been paid and the booking has been confirmed in writting by us, a binding contract will exist between us. Deposits are non-refundable unless we are unable to accept the booking. 

The full balance is due 8 weeks before the arrival day. If this is not received timeously, we have the right to cancel the holiday and the deposit will be lost. We are not obliged to send reminders. For bookings made within 8 weeks of the arrival day, the full rent must be paid immediately. 

  • Occupancy 

Only the persons listed in the booking request, or notified to us and accepted by us afterwards, may stay in the property. The maximum occupancy of the property, as shown in our website, must not be exceeded.

  • Cots and High Chairs 

We will provide a travel cot and/or high chair on request. However, please bring your own cot linen. 

  • Pets 

We only accept a maximum of two well behaved pets per property unless by prior arrangement, We provide towels so please thoroughly dry your pet before entering the property, please pick up after your pet, keep it on a lead at all times when on the farm or campsite or associated walks and keep out the bedrooms and off the furniture.  If you absolutely must allow your dog in the bed please bring your own bedlinen and throws.  Any muddy paw prints found on the bedlinen or furniture will be subject to an additional £50 cleaning fee.

  • Smoking 

Smoking is not permitted within any of our properties. 

  • Cleaning - On Departure we ask you strip the beds, empty the bins and leave the house clean and tidy. A dustpan and brush and a good supply of cleaning materials are supplied.

  • Solar power for the Lodges  During times of inclement weather where there is little or no sunshine for a number of consecutive days power can run low so do take care not to use too much electric on a night time.  We do have a backup generator which kicks in if the power runs really low.  We have many top tips for using less power in our welcome book in the lodges.  

  • Cancellation 

Once you have booked your stay with us and we have accepted your booking, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel, please contact us immediately and confirm it in writing. 

For holidays cancelled by you, you will remain liable to us for payment of the total cost of the holiday. However, if we are able to re-let the accommodation, all monies paid in excess of the deposit will be refunded, less a £50.00 administration fee plus any shortfall in the rent achieved, taking into account that we may have to discount the rent to secure a booking quickly at short notice. 

Each cottage booked is a separate contract. 

  • Insurance 

We strongly recommend that you obtain suitable holiday insurance to avoid any loss owing to cancellation. 

  • Non-Availability 

We will only cancel your booking if your accommodation becomes unavailable for reasons beyond our control. In this unlikely event, we will attempt to offer you alternative accommodation. However, if this is not possible or unacceptable to you, we will refund all monies paid by you. Whatever the circumstances, our liability to you will not extend beyond a full refund. We shall not be responsible for any consequential loss. 

  • Sub-Letting 

The accommodation must not be sub-let and the number of persons using the accommodation must not exceed the maximum number advertised and declared in the booking form. 

  • Inspection and Maintenance 

We or our representatives shall be allowed access to the accommodation at any reasonable time for inspection or maintenance. 

  • Damages and Breakages 

Please take good care of our accommodation.  Guests are expected to leave the holiday accommodation  in a neat and tidy fashion with all bins emptied and all dishes washed and put away. You are responsible and liable for any breakages which you cause to the accommodation or its contents. We do not normally charge for minor breakages, but you will be held responsible for repair or making good if we consider that the damage or breakage is significant. Please report any damage or breakages as soon as they occur. 

You will report without delay any defects in the property or any breakdown of equipment or appliances therein. Arrangements for repair or replacement will be made as soon as possible. 

  • Anti-Social Behaviour 

You agree not to act in any way which might cause disturbance to any neighbouring properties. If we consider that you have behaved anti-socially, irresponsibly, or have caused significant damage to the property or the property of others, we are entitled to terminate your let immediately without a refund. 

  • Liability 

We do not accept any liability for any damage, loss, injury, sickness or inconvenience to any member of your party, or any vehicles or possessions belonging to any of them, howsoever caused, nor shall we be liable for any additional expenses incurred by you whether directly or indirectly caused by or arising from any aspect of your booking with is. Under no circumstances shall our liability to you exceed the amount paid by you to us. 

  • Website Content 

We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content, including prices, is subject to change without notice. 

  • Personal Information 

All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a booking. In the case of an enquiry, personal information will not be retained for longer than is necessary to satisfy the enquiry made. In the case of a booking, your details may be retained by us for such periods as may be necessary to satisfy your booking and for the proper administration of our own business accounting and taxation. 

  • Cookies 

Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. Our website employs cookies for the purpose of maintaining user sessions to enable the booking process. Cookies are also used for the purpose of generating access statistics. These provide us with general information about how our website is used. No personal information that would enable us to identify individuals is either obtained or stored, and these cookies are deleted automatically within 24 hours.By using our website with cookies enabled, you consent to our use of cookies. 

  • Links 

Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self catering cottage holiday. However, we are not responsible for the content, views, or accuracy of information on external websites. 

  • Data 

You accept that data gathered during the course of this booking may be held on computer. 

  • Applicable Law 

When making a booking with us, you agree to comply with the above terms and conditions. In the event of a dispute, the laws of England and Wales shall apply and the English courts shall have jurisdiction.

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